Refund Policy for Voice Lock
Last Updated: September 28, 2026
Plans
- A free plan, when offered, with voice unlock and the backup PIN
- Monthly and yearly subscriptions, each with a one-time free trial per user (3 days for monthly, 7 days for yearly)
- A one-time lifetime purchase
Outside India, paid plans are bought through Google Play. In India, they are paid by UPI AutoPay through PhonePe, as an auto-renewing mandate.
Free Trial
- Cancel before the trial ends to avoid being charged.
- Each user gets one free trial.
- A trial that turns into a paid subscription follows the refund terms below.
Cancelling a Subscription
Outside India (Google Play)
- Open the Google Play Store
- Tap your profile picture, then Payments & subscriptions > Subscriptions
- Select Voice Lock and tap "Cancel subscription"
India (UPI AutoPay)
- Open the UPI app you set up AutoPay with (or PhonePe)
- Find the AutoPay mandate for Voice Lock
- Cancel the mandate
Cancelling stops future renewals. You keep access until the end of the period you have paid for. Uninstalling the App does not cancel a subscription.
Refunds Outside India (Google Play)
Google Play purchases follow Google Play's refund policy.
- You can request a refund through Google Play: Google Play > Payments & subscriptions > Budget & history, then select the purchase and "Request a refund"
- Or email us at support@binaryscript.com and we will help
More information: Google Play refund policy
Refunds in India (UPI AutoPay)
- Cancelling the AutoPay mandate stops future charges.
- We do not refund the current period, or any part of it, once it has been charged.
- Duplicate or wrong charges are refunded. Email support@binaryscript.com with the order ID and the email address you signed in with.
When Refunds Are Not Given
- Change of mind after a charge
- Part of a subscription period that has not been used
- A free trial that turned into a paid subscription because it was not cancelled in time
Contact Us
For refund or subscription questions, contact:
BinaryScript Private Limited
Email: support@binaryscript.com
Please include your order or transaction ID, the email address of your Google account, and the reason for your request.