Rental Book - Refund Policy

Last Updated: 5 November 2026

Refund Policy Overview

Binaryscript Private Limited maintains a strict no-refund policy for all subscriptions and in-app purchases made through Rental Book. All sales are final. By making a purchase, you acknowledge and agree that all payments are non-refundable.

The App is free to download, and its record-keeping works without paying. Premium may be offered as a monthly subscription, an annual subscription and a one-time lifetime purchase. How you pay depends on your country: payment is taken either by Google Play or, for users in India, directly by Binaryscript Private Limited ("BinaryScript", "we", "us", or "our") over UPI through PhonePe.

Payment Processing

All payments for Rental Book are processed through one of the following:

We never receive or store your card number, bank account, UPI PIN or UPI ID. All transactions are final once payment is successfully completed.

No Refund Policy

BinaryScript does not offer refunds for any payments made for Rental Book subscriptions or in-app purchases. This is a strict policy with no exceptions.

PhonePe / UPI (India)

Payments made through PhonePe are collected directly by BinaryScript and are non-refundable. We do not process refunds for completed UPI transactions or for UPI AutoPay debits, including partially used billing periods. Revoking the mandate stops future debits only.

Google Play Store (Outside India)

BinaryScript does not issue refunds for Google Play purchases. Google Play operates its own refund policy, independent of BinaryScript:

Try Before You Buy

You can use the App's record-keeping without paying, and the App shows what premium includes before you buy. We strongly encourage you to set up your trades and items, record a booking, take hand-over photos, make a bill and send it, and confirm the App suits your business before you subscribe.

Free Trial (Where Offered)
Subscription Cancellations

You may cancel at any time. Cancelling stops future billing; it does not refund payments already made. Access continues until the end of the current billing period.

PhonePe / UPI AutoPay (India):
  1. Open the UPI app you approved the mandate in (for example PhonePe)
  2. Tap your profile icon
  3. Go to Autopay (Manage Subscriptions / Mandates)
  4. Find the Rental Book mandate
  5. Tap Cancel, Stop or Revoke to end the recurring AutoPay

You can also email support@binaryscript.com with your registered account email to request cancellation.

Google Play (Outside India):
  1. Open the Google Play Store app
  2. Tap the profile icon > Payments & subscriptions > Subscriptions
  3. Select Rental Book
  4. Tap Cancel subscription, at least 24 hours before the period ends

Important notes about cancellations:

All Purchases Are Non-Refundable

All purchases made through Rental Book are final and non-refundable. This includes, but is not limited to:

About the lifetime purchase: where offered, it grants premium access for as long as we operate the App. It is not a guarantee that the App will exist forever, and it does not cover features we may in future offer as a separately priced product. It is non-refundable on the same terms as any other purchase.

Known Limitations Are Not Grounds for a Refund

As disclosed in Sections 4, 6 and 9 of our Terms of Service, and before any purchase:

  • We hold no copy of your records. They live on your phone and in any backup you make to your own Google account. If the phone is lost or reset, or the App's data is cleared, without such a backup, that data is gone permanently and we cannot restore it.
  • We do not warrant that rents, deposits, balances or totals displayed are correct, or that reminders always arrive on time; you are responsible for checking the figures you rely on.
  • The App does not produce a tax invoice and makes no claim to regulatory compliance in any jurisdiction. Agreement and terms text supplied with the App is a starting point, not legal advice.
  • We may add, change or remove features at any time.
  • We do not warrant the availability or behaviour of Google Play, Google Drive, PhonePe, any UPI app, WhatsApp or your SMS app. A failure in any of them is outside our control.

These are known characteristics of the App, disclosed before purchase, and are not grounds for a refund.

Consumer Protection Laws

Nothing in this policy limits any rights you may have under applicable mandatory consumer-protection laws in your jurisdiction. If you are an Indian consumer, your non-waivable rights under the Consumer Protection Act, 2019 remain in force. Where any law requires us to offer refunds in specific circumstances, we will comply with those legal obligations.

Technical Support

If you experience technical issues with Rental Book — the paywall not loading, a payment that was debited but did not unlock premium, a backup or restore failing — please contact us at support@binaryscript.com. Please include your phone model, Android version and App version. Our team will make every effort to resolve the problem, including restoring an entitlement that was paid for but not applied to your account. Technical issues do not otherwise entitle users to a refund from BinaryScript.

Fraudulent Purchases and Chargebacks

If you believe a purchase was made without your authorization:

Unjustified chargebacks may result in immediate account suspension and permanent loss of access to premium features. Please contact us or Google Play before initiating a chargeback with your bank or payment provider.

Fair Usage Policy

We reserve the right to:

Changes to This Refund Policy

We may update this Refund Policy from time to time. We will notify you of any changes by posting the updated policy on this page and updating the "Last Updated" date.

Contact Information

If you have questions about this Refund Policy, please contact us at:

Binaryscript Private Limited
Email: support@binaryscript.com
Subject: Rental Book - Refund Policy Inquiry
Address: Raipur, Chhattisgarh, India

When contacting us about a payment, please include:

Additional Resources