How to Delete Your Account
App name: Rental Book
Developer: Binaryscript Private Limited
We're sorry to see you go. Rental Book works without an account, so your data can sit in up to four places — your phone, your own Google Drive, your own Android backup, and, only if you signed in to buy a subscription, an account record on our server. Each is deleted differently. Work through the steps below in order, and skip any that do not apply to you.
Before you start: keep anything you need
Your customers, bookings, bills, khata, photos and signatures exist only on your phone and in backups you made. We hold no copy and cannot restore them. Once they are deleted they are gone permanently — so send or save the bills and statements you need, or use More > Backup > Save copy, before you delete anything.
Step 1: Cancel Your Subscription (If You Have One)
Deleting your account does not cancel your subscription, and uninstalling does not either. If you have an active subscription, cancel it first to avoid future charges.
If you pay by PhonePe / UPI AutoPay (India):
- Open the UPI app you approved the mandate in (for example PhonePe)
- Tap your profile icon
- Go to Autopay (Manage Subscriptions / Mandates)
- Find the Rental Book mandate
- Tap Cancel, Stop or Revoke
You can also email support@binaryscript.com to request cancellation.
If you pay through Google Play (outside India):
- Open the Google Play Store app
- Tap the profile icon > Payments & subscriptions > Subscriptions
- Select Rental Book and tap Cancel subscription
A one-time lifetime purchase is not a subscription — there is nothing to cancel, and it is not refunded. See our Refund Policy.
Step 2: Delete Your Account In the App (If You Signed In)
If you never signed in to buy a subscription, you have no account with us: skip to Step 4.
- Open Rental Book and make sure you are signed in
- Tap More (the last tab at the bottom) > Settings
- Tap Delete account
- Confirm when prompted
This signs you out, clears your session from the phone and deletes your Firebase user.
This step does not erase the account record held on our own servers, and it does not delete the records on your phone or your backups. Complete the remaining steps as well.
Step 3: Request Erasure of Your Server Account Record (If You Signed In)
Email us at: support@binaryscript.com
Subject: Account Deletion - Rental Book
Send it from the address you signed in with, or from any address quoting that email. Include:
- The email address of the Google account you signed in with
- Confirmation that you want your server account record erased
We verify the request and delete the record within 30 days, keeping only what tax and accounting law requires us to keep.
Step 4: Delete Your Google Drive Backup (If You Turned It On)
- In Rental Book, tap More > Backup
- In the Google Drive section, tap Turn off. This stops the backup and removes the App's access to your Drive.
- On a computer, open Google Drive and go to Settings (the gear icon) > Manage apps
- Find Rental Book, open Options and choose Delete hidden app data
The backup lives in a private app folder in your own Google account. We cannot see it and cannot delete it for you.
Step 5: Delete Your Records From the Phone
Your records live on your phone. Remove them in whichever way suits you:
Selectively: delete individual records inside the App.
Everything at once: clear the App's data in your phone's settings, or uninstall the App — Settings > Apps > Rental Book > Uninstall. Either removes all records, photos, signatures, daily backups and settings permanently. If Android's own Google backup is on for your phone, you can also delete its copy in your phone's Google backup settings or your Google account.
Copies you made with Save copy or Send copy, and documents you sent to customers, are outside the App; delete them wherever you saved or sent them.
What Gets Deleted
1. On your phone — removed when you clear the App's data or uninstall:
- Every customer, item, booking, bill, deposit, payment, khata entry, repair and report
- Hand-over and return photos, signatures and driving-licence photos
- Your business profile, trades, rates and the UPI ID on your bills
- The last seven daily backups
- Scheduled reminders, app settings, purchase identifiers and your session tokens
2. Your Google Drive backup — removed by Step 4:
- The copy of your records and photos in the App's private Drive folder
3. Your Firebase user — removed by More > Settings > Delete account:
- Your Firebase authentication user and your signed-in session
4. Our server account record — erased within 30 days of a verified email request:
- Your internal account identifier and Firebase UID
- Your name, email address, country, language and approximate location
- Any phone number stored with a payment
- Your subscription status and entitlement record
Data We May Retain
We may retain certain information after deletion, as described in our Privacy Policy:
- Payment and subscription records, for as long as tax and accounting law requires, limited to what those obligations need
- Aggregate and anonymised analytics that do not identify you
- Crash reports, retained by Firebase Crashlytics for up to 90 days
- Records required to comply with legal obligations or to resolve disputes
Important Notes
- Deletion is permanent. We never held your records, so once you delete them from the phone and your backups, neither you nor we can recover them.
- Cancel before you delete. A live UPI mandate or Play subscription keeps billing even after your account is gone.
- Subscriptions are not refunded. Deleting your account does not qualify you for a refund — see our Refund Policy.
- Re-registering: you can sign in again with the same Google account, but your premium entitlement is carried over only if your purchase is still active and restorable.
- Your Google account is not affected. To revoke this app's access, visit Google Account > Third-party apps.
- Your customers' data: it was only ever on your phone and in your own backups, so deleting those removes it. We never held it, and there is nothing on our side to erase.
Contact Us
If you have any questions about account deletion or need assistance:
Binaryscript Private Limited
Email: support@binaryscript.com
Address: Raipur, Chhattisgarh, India
We will respond to your deletion request within 30 days.