Shadefall Support
Help with Shadefall, a Spames puzzle game by BinaryScript.
Contact Us
Email: support@binaryscript.com
Please include your device model, your Android or iOS version, and the App version (shown in the App's Settings). For a purchase problem, also include the store's order number.
You can also reach us from the App: Settings > Contact support opens your email app with the App's name and version already filled in.
How to Play
What is the goal?
Finish every container as a single colour, ordered from light at the top to dark at the bottom. A level is won when every container is either empty or holds one complete colour, light to dark.
Which moves are allowed?
- Tap a container to pick up its top block, together with any blocks under it that already continue the order. Then tap where they should go.
- Blocks can go into an empty container, or onto a block of the same colour that is exactly one shade darker.
- Each block shows its shade as dots: one dot is the lightest, four dots the darkest. Every legal target lights up when you pick blocks up, and a wrong tap tells you why.
The "?" button in a level shows the rules again at any time.
I'm stuck. What can I do?
Use a booster: undo, a hint that shows one good move, or an extra container. When no solution is left, the App tells you, and you can restart the level or use a booster. Every level can be solved without boosters.
I find the colours hard to tell apart
Every colour also has its own symbol, and the dots give each shade without relying on colour at all. In Settings you can choose a colour-blind palette, turn the symbols on or off, and switch to large mode for bigger containers.
Purchases and Ads
How do I restore my purchases?
Open Settings > Restore purchases, on a device signed in to the same Google Play or App Store account you bought with. This restores permanent purchases such as remove-ads. Coins and boosters are used up when spent and are not restored.
I bought something but did not receive it
First try Restore purchases. If that does not help, email us with the store's order number and we will sort it out. To ask for a refund, see our Refund Policy.
What does remove-ads do?
It turns off the full-screen ads between levels. Rewarded ads stay available, because you choose whether to watch them in exchange for a reward.
I got no reward after watching an ad
A reward is given only when the ad plays to the end. If an ad was cut short, for example by a lost connection, try again. If it keeps happening, email us with your device model.
Your Progress and Your Data
Can I move my progress to a new phone?
Shadefall has no account, so your progress is stored on your device. It moves to a new phone only through your device's own backup and restore (Google backup on Android, iCloud or a computer backup on iOS). Without a backup, uninstalling the App or clearing its data resets your progress.
How do I change my privacy choices?
Open Settings and choose the privacy option to see the consent form again and change your answers. On iOS, tracking permission is changed in the phone's Settings > Privacy & Security > Tracking. Details are in our Privacy Policy.
How do I delete my data?
There is no account to delete. Uninstalling the App removes everything it stored on your device. To ask us to delete analytics or crash data associated with your device, email us as described in Section 8 of the Privacy Policy.