Auto Call Excel - Refund Policy
Last Updated: October 13, 2026
Refund Policy Overview
BinaryScript maintains a strict no-refund policy for all subscriptions and in-app purchases made through Auto Call Excel. All sales are final. By making a purchase, you acknowledge and agree that all payments are non-refundable, except duplicate or wrong UPI AutoPay charges in India (see below).
Outside India, payments for Auto Call Excel subscriptions and in-app purchases are processed through the Google Play Store, and BinaryScript ("we", "us", or "our") does not process those payments or issue refunds for them. In India, subscriptions are paid through PhonePe UPI AutoPay, processed by PhonePe through our server.
India: PhonePe UPI AutoPay
- Your subscription is a recurring UPI mandate, set up in your UPI app or by QR code: a ₹2 trial charge, then the monthly price
- Cancelling the mandate stops future charges. Cancel it in your UPI app (pause or revoke the mandate) or in the App
- A period that has already been charged is not refunded
- Duplicate or wrong charges are refunded. Email support@binaryscript.com with the transaction details and the email address you signed in with
- We never see or store your card, bank or UPI PIN details
Google Play Store Refunds
Google Play has its own refund policies that are independent of BinaryScript. According to Google's policy:
- Google Play may offer refunds within 48 hours of purchase at their discretion
- To request a refund from Google, visit Google Play Order History
- Google makes all final decisions regarding refunds for Google Play purchases
- Any refund granted by Google is at Google's sole discretion and is not provided by BinaryScript
Subscription Cancellations
If you subscribed through Google Play, you may cancel your Auto Call Excel subscription at any time through your Google Play account settings (for India UPI AutoPay, see above):
- Open the Google Play Store app on your Android device
- Tap the profile icon in the top right corner
- Tap "Payments & subscriptions"
- Tap "Subscriptions"
- Find the Auto Call Excel subscription and tap it
- Tap "Cancel subscription" and follow the on-screen instructions
Important notes about subscription cancellations:
- Cancelling a subscription stops automatic renewal only
- You will retain access to premium features until the end of your current billing period
- Payments made prior to cancellation are non-refundable
- No refunds are provided for partial use or early termination
- You can resubscribe at any time after cancellation
All Purchases Are Non-Refundable
All purchases made through Auto Call Excel are final and non-refundable. This includes, but is not limited to:
- Monthly subscriptions
- Yearly subscriptions
- Lifetime purchases
- Any other in-app purchases
- Subscription renewals (automatic or manual)
- Purchases where the user has accessed or used premium features
- Charges incurred due to failure to cancel before the renewal date
We encourage you to review the app features carefully and take advantage of any free trial periods (if available) before making a purchase.
Technical Support
If you experience technical issues with Auto Call Excel, please contact us at support@binaryscript.com. Our team will make every effort to resolve technical problems, but technical issues do not entitle users to a refund from BinaryScript.
Fraudulent Purchases and Chargebacks
If you believe a purchase was made without your authorization:
- Contact Google Play support immediately to report unauthorized charges
- Secure your account by changing your password and enabling two-factor authentication
Unjustified chargebacks may result in immediate account suspension and permanent loss of access to premium features. Please contact us or Google Play before initiating a chargeback with your bank.
Fair Usage Policy
We reserve the right to:
- Investigate suspicious purchase or refund patterns
- Suspend or terminate accounts engaged in refund fraud or abuse
- Limit future purchases for users with excessive refund requests through app stores
- Take appropriate action against accounts that exploit refund policies
Changes to This Refund Policy
We may update this Refund Policy from time to time. We will notify you of any changes by posting the updated policy on this page and updating the "Last Updated" date.
Contact Information
If you have questions about this Refund Policy, please contact us at:
BinaryScript
Email: support@binaryscript.com
Subject: Auto Call Excel - Refund Policy Inquiry
Additional Resources
- Privacy Policy - How we handle your data
- Terms of Service - Terms of using Auto Call Excel
- Google Play Refund Policy - Official Google refund guidelines