How to Delete Your Account
App name: Salah Rhythm
Developer: BinaryScript Private Limited
An account exists only if you signed in with your phone number (through Truecaller or Otpless) to subscribe. Your data sits in two separate places, our server and your phone, and each is deleted differently.
Before you start
Your prayer tracker, streaks, tasbih counts and settings exist only on your phone. We hold no copy and cannot restore them once you uninstall the App or clear its data.
Step 1: Cancel Your Subscription
Deleting your account does not cancel a subscription, and uninstalling the App does not either. If you have an active subscription, cancel it first to avoid future charges.
If you pay by UPI AutoPay (India):
Cancel the Salah Rhythm mandate in the UPI app you approved it in. You can also ask us in the Help chat or at support@binaryscript.com to cancel it.
If you pay through Google Play:
Cancel it in your Google Play subscription settings (Google Play > Profile > Payments & subscriptions > Subscriptions).
Step 2: Request Account Deletion
- Write to us in the App's Help chat, or email support@binaryscript.com
- Say Delete my Salah Rhythm account and give the phone number of your account
We will delete your account and the data we hold about it, and reply within 30 days.
What is deleted
- Your phone number, and your name if the sign-in service provided it
- Your subscription status, country, App language and basic device information stored with your account
- The approximate location (city, state, country and an approximate point) sent to our server
- Your Help chat messages and any contact details you gave in the chat, if you ask
What may be kept
- Order and payment records we must keep for accounting and legal purposes
- Analytics, crash and performance data, which contain no account details and are kept according to Firebase's retention settings
Step 3: Delete the Data on Your Phone
Uninstalling the App, or clearing its data, permanently deletes your prayer tracker, settings and downloaded surahs from your phone.
No account? You can still ask us, in the Help chat or by email, to delete the approximate location and the Help chat messages we hold. Uninstall the App to remove everything on your phone.
Questions
Email support@binaryscript.com. See our Privacy Policy for more on what the App handles.