How to Delete Your Account
We're sorry to see you go. If you wish to delete your Auto Driver account and associated data, please follow the instructions below.
Important: Cancel Your Subscription First
If you have an active subscription, please cancel it before deleting your account to avoid future charges.
Users in India (PhonePe): open the PhonePe app > Profile > Autopay (Manage Subscriptions / Mandates) > find Auto Driver > Cancel / Stop.
Users outside India (Google Play): open the Google Play Store > Profile > Payments & subscriptions > Subscriptions > Auto Driver > Cancel.
Understanding Your Data
Auto Driver stores data in two locations:
1. Local Data (On Your Device)
The following data is stored only on your device and is never uploaded:
- Trip history from Trip Offers Picker (platform, time, fare, distance, duration, passenger rating, pickup and drop-off text of each ride offer)
- Secret Camera recordings (video and any audio)
- App preferences and settings (trip filters, overlay options, Secret Camera options, etc.)
This data is deleted when you use Delete Account in the app (Step 2), when you clear the app's data, or when you uninstall the app. You can also delete the trip history alone with Clear history, and recordings one by one, in the app.
2. Account Data (Our Servers, Users in India Only)
For users in India, who sign in with their phone number, the following data is stored on our servers:
- Phone number (used for login, verified via Truecaller or an MSG91 SMS OTP)
- Name (only if Truecaller provided it)
- Device identifier (Android ID), device model and operating system information, app language and country
- Referral code you joined with (if any)
- Approximate location (state, city, country and the coordinates of that area) stored with your account
- Subscription status and payment records (UPI AutoPay via PhonePe)
This data requires a deletion request by email to remove (Step 3). Deleting the account in the app does not delete it from our servers.
Users outside India do not have an account with us, and we hold no account data on our servers for them. Their subscription is handled by Google Play.
How to Delete Your Account
Step 1: Cancel Your Subscription (If Active)
Users in India — via the PhonePe app:
- Open the PhonePe app
- Tap your profile icon
- Go to Autopay (Manage Subscriptions / Mandates)
- Find the Auto Driver mandate
- Tap "Cancel" or "Stop" to end the recurring AutoPay
Users outside India — via the Google Play Store:
- Open the Google Play Store app
- Tap your profile icon
- Go to Payments & subscriptions > Subscriptions
- Find Auto Driver
- Tap "Cancel subscription"
Cancelling stops future automatic charges. You keep access to paid features until the end of your current billing period.
Step 2: Delete Your Account in the App (Users in India)
- Open Auto Driver
- Go to Settings
- Tap "Delete Account" and confirm
This signs you out and permanently deletes your trip history, Secret Camera recordings and all other app data on this phone. It does not delete your account or data on our servers; for that, send the request in Step 3.
Step 3: Send Account Deletion Request (Users in India)
Email us at: support@binaryscript.com
Subject: Account Deletion - Auto Driver
Include in your email:
- Your registered phone number
- Your name (if provided during registration)
- Confirmation that you want to delete your account
- Reason for leaving (optional, helps us improve)
Step 4: Uninstall the App (Optional)
Uninstall Auto Driver from your device to remove all local data (users outside India can do this, or clear the app's data, to delete everything the app stores):
- Go to your device's Settings
- Navigate to Apps > Auto Driver
- Tap "Uninstall"
This will remove all locally stored trip history, Secret Camera recordings, and app preferences.
What Happens After Deletion
- Local Data: Immediately deleted when you use Delete Account in the app, clear the app's data, or uninstall the app
- Account Data: Deleted from our servers within 30 days of your emailed deletion request
- Analytics Data: Usage, crash and performance data in Google Firebase is kept according to Firebase's retention settings (up to 14 months for analytics events)
- Subscription: Continues until the current billing period ends (if cancelled)
Data We May Retain
We may retain certain information as required by law or for legitimate business purposes:
- Records required for legal or regulatory compliance
- Transaction records for financial audits
- Information needed to resolve disputes
- Analytics, crash and performance data held by Google Firebase, until its retention period ends
Important Notes
- Subscription Refunds: Account deletion does not automatically qualify for a refund. Please see our Refund Policy.
- Re-Registration: After account deletion, you can re-register with the same phone number, but your previous data will NOT be restored.
- Permissions: Revoking permissions or uninstalling the app will stop all Trip Offers Picker and Secret Camera functionality.
Alternative: Clear Data Only
If you want to keep your account but clear all locally stored data:
- Open your device's Settings
- Go to Apps > Auto Driver
- Tap "Clear Data" or "Clear Storage"
This removes local data (trip history, recordings, preferences) while keeping your account active.
Contact Us
If you have any questions about account deletion or need assistance:
Binaryscript Private Limited
Email: support@binaryscript.com
Website: https://binaryscript.com
We will respond to your deletion request within 30 days.