How to Delete Your Account

DailyGreet respects your right to data privacy and control over your personal information. We've made the account deletion process simple and straightforward.

Option 1: Delete Account Through the App

1. Open the DailyGreet app
2. Navigate to "Settings" (tap the gear icon in the top-right corner of the main screen)
3. Scroll down and tap on "Account"
4. Select "Delete Account" at the bottom of the screen
5. Read the information about account deletion
6. Enter your password or authenticate when prompted for security verification
7. Confirm deletion by tapping "Delete My Account Permanently"
8. Your account and associated data will be scheduled for deletion

Option 2: Contact Support

If you're unable to access your account or experiencing issues with the in-app deletion process:

1. Send an email to [email protected]
2. Include the subject line "Account Deletion Request"
3. Provide the phone number and email associated with your account
4. Our support team will verify your identity and process your deletion request within 7 business days

What Happens When You Delete Your Account

When you delete your account:

• Your profile information (name, photo, business details) will be permanently removed
• All your custom created greeting cards and saved templates will be deleted
• Your subscription will be canceled (if applicable)
• Your user preferences and settings will be removed
• Your account will be disassociated from any shared content

Data Retention After Deletion

• Immediate Deletion: Your profile and personal information are deleted immediately
• Server Backups: Complete removal from all backups may take up to 30 days
• Legal Requirements: We may retain certain information if required by law or for legitimate business purposes, such as:
  • Records of transactions for financial reporting
  • Information needed for legal proceedings
  • Aggregated, non-identifiable usage statistics

Reinstating a Deleted Account

Once your account is deleted, it cannot be reinstated. If you wish to use DailyGreet again in the future, you'll need to create a new account.

Additional Notes

• Deleting your account will not automatically issue refunds for any purchases
• Content you've shared with others through the app (e.g., greeting cards sent via WhatsApp) will remain accessible on those platforms
• If you've used third-party sign-in methods (Google, Facebook), the connection to those accounts will be removed, but you'll need to manage privacy settings on those platforms separately

For any questions or assistance with account deletion, please contact us at [email protected].